Icon of program: Yuma

Yuma for AI marketing

  • Subscription
  • 4.1
    1
  • V0

Softonic review

Streamline Customer Support with Yuma AI

Yuma AI Ticket Assistant is an innovative web-based application designed to enhance customer support through advanced AI solutions. This tool integrates seamlessly with Help Desk software, such as Gorgias, enabling it to automatically draft responses to customer inquiries. With features that allow customization of writing styles, generation of conversation thread summaries, and automatic translation into 15 languages, Yuma caters to a diverse range of business needs.

Additionally, Yuma retrieves current information from Shopify products and pages, ensuring that agents can provide accurate and personalized responses. The platform is designed to improve productivity with a one-click 'reply & close ticket' feature, significantly streamlining the support process. Users can explore the tool with a 7-day free trial, and a mailing list is available to keep users informed about new features and updates.

 0/1

App specs

  • License

    Subscription

  • Latest update

  • Platform

    Web Apps

  • OS

    Chrome

  • Developer

Program available in other languages


Icon of program: Yuma

Yuma for AI marketing

  • Subscription
  • 4.1
    1
  • V0

User reviews about Yuma

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Laws concerning the use of this software vary from country to country. We do not encourage or condone the use of this program if it is in violation of these laws.
Softonic
Your review for Yuma
Softonic

In Softonic we scan all the files hosted on our platform to assess and avoid any potential harm for your device. Our team performs checks each time a new file is uploaded and periodically reviews files to confirm or update their status. This comprehensive process allows us to set a status for any downloadable file as follows:

Clean

It’s extremely likely that this software program is clean.

What does this mean?

We have scanned the file and URLs associated with this software program in more than 50 of the world's leading antivirus services; no possible threat has been detected.

Warning

This software program is potentially malicious or may contain unwanted bundled software.

Why is the software program still available?

Based on our scan system, we have determined that these flags are possibly false positives.

What is a false positive?

It means a benign program is wrongfully flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus program.

We’d like to highlight that from time to time, we may miss a potentially malicious software program. To continue promising you a malware-free catalog of programs and apps, our team has integrated a Report Software feature in every catalog page that loops your feedback back to us.

Flag any particular issues you may encounter and Softonic will address those concerns as soon as possible.